Raltech built “MoMoRecs” and “MMR Manager” apps as commercial apps. This SERVICE is provided by Raltech and is intended for use as is.
This page is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decided to use our service.
If you choose to use our service, you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at MoMoRecs unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to phone number, email and payment information. The App also allows users to opt-in to provide additional information, which is stored in the App for the user’s convenience.
The information that we request will be retained by us and used as described in this privacy policy. The app does use third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Data Retention and Security
The App takes reasonable measures to protect the security of user data, including but not limited to the use of secure servers and encryption of data transmitted between the App and the user’s device. However, no data transmission over the internet can be guaranteed to be 100% secure, and the App cannot guarantee the absolute security of user data. User data is retained in accordance with applicable laws and regulations, or for as long as is necessary for the purposes for which it was collected.
User Consent and Transparency
MoMoRecs offers a convenient USSD autofill feature that makes it easier for you to complete transactions quickly and efficiently. To provide this feature, we use the accessibility API and require your permission to access it. Please be assured that this does not collect any sensitive data. Your privacy and security are of the utmost importance to us, and we are committed to providing a trustworthy and reliable service.
Mobile Money PIN Security
Your mobile money PIN is your personal key to authorize mobile money transactions. Raltech affirms that we neither collect nor store your mobile money PIN. We strongly advise you to keep your PIN confidential at all times to ensure the security of your transactions.
User Rights
Users have the right to access, rectify, or delete their personal data stored in the App at any time. They may also request a copy of their personal data in a readable format. To exercise these rights, users may contact momorecs@gmail.com.
Data Protection Registration
Raltech, is registered with the Ghana Data Protection Authority. Our registration reflects our commitment to adhering to the highest standards of data protection and privacy. We operate in compliance with applicable regulations, ensuring that your personal information is handled with care and in accordance with the law.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 1st March 2023.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at momorecs@gmail.com.